CRA Now Sending Some Correspondence Electronically – What You Need to Know

The Canada Revenue Agency (CRA) has transitioned to electronic correspondence for some individuals and businesses. In these cases, CRA correspondence is now being delivered directly to your CRA online account only. CRA will no longer be sending this information via Canada Post.

Learn More:

How to set up your CRA My Account

For Individuals: 

As of July 3, 2025, if you’re registered for a CRA My Account, you will receive most personal tax and benefit correspondence online in your CRA My Account mail folder, including:

  • Notices of assessment and reassessment
  • Tax letters and forms
  • Benefit notices
  • T1 adjustment letters

You will receive an email notification from the CRA when new mail is available in your CRA My Account. Paper mail will no longer be sent unless you update your preferences in My Account to continue to receive CRA notifications in the mail.

Detailed information concerning these important changes can be found here.

For Businesses: 

Starting June 16, 2025, businesses registered for My Business Account or who have authorized their representatives through Represent a Client to receive CRA emails, will receive CRA correspondence online by default. This includes:

  • Notices
  • Statements
  • Letters and forms

Detailed information concerning correspondence changes for Businesses can be found here.

Please note that Lipton LLP does not monitor any CRA My Account or My Business Account online correspondence.

If you receive correspondence from the CRA requesting information or action, please forward it to us promptly so that we can assist you. Failure to do so may result in missed deadlines or penalties.

For questions regarding this or any other matter, please feel free to reach out to your Lipton adviser.

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